You must immediately notify your travel advisor to cancel or make changes to your vacation package. If you booked directly on the Funjet Vacations website or through the Funjet Vacations contact center, you may cancel your reservation online by retrieving your reservation here, or call 1-888-558-6654.
If your plans change, your right to a refund is limited and subject to the penalties and fees shown in the table below. Passengers who do not travel are subject to 100% cancellation penalties. All changes and cancellations are subject to availability, limitations, restrictions, and fees imposed by Funjet Vacations (“brand fees”) and its third-party suppliers (“supplier penalties’’ assessed directly by the airline, hotel, and/or feature providers, such as excursion operators). Certain excursion operators only allow a refund if canceled upon notice to them. Contact the excursion company for the applicable notice provision and to arrange a refund.
If you cancel your vacation or change your travel dates, flight, duration, class of service, name, departure city, or destination, the charges shown below become payable by you. Significant additional penalties (i.e. nonrefundable airline tickets and fees, nonrefundable or nontransferable hotel promotions) may apply. If the number of individuals occupying a room changes, the remaining traveler(s) will be responsible for any additional costs incurred as a result of a change in the per-person occupancy rate. If all travelers change, it is considered a new booking and cancellation fees may apply. Nonrefundable hotels incur penalties upon deposit. Once travel has begun, there will be no refunds for any unused or partially used travel component for any reason. Contracted group bookings follow alternative change and cancellation policies according to the group’s contract. Many airfares and hotel reservations are nonrefundable and nontransferable, and you may be charged 100% cancellation/change penalties. Changes to, or cancellation of, a Basic Economy flight will result in forfeiture of tickets.
If you cancel your reservation and rebook within 7 days, Funjet Vacations brand penalties are waived. Applicable supplier penalties may apply. Additionally, Travel Protection Plus (TPP), if selected, is considered unused if there are no supplier penalties, and can be moved to the new reservation for first instances without a reactivation fee. When rebooking 8 days or more after initial cancellation, normal fees apply, and TPP is considered used. The state specific free-look period indicated in the Plan Documents still applies.
Exclusive Nonstop Vacation Flights
45+ days from departure: $50 per person + applicable hotel/feature penalties
44-31 days from departure: $125 per person + applicable hotel/feature penalties
30-0 days from departure: 100% nonrefundable*
Scheduled Air Packages
4+ days from departure: $100 per person + applicable air/hotel/feature penalties
3-0 days from departure: 100% nonrefundable
Land-Only Bookings: All travel dates: Applicable hotel/feature penalties
Exclusive Nonstop Vacation Flights change fees to new travel date or destination:
45+ days from departure: Applicable hotel/feature penalties
44-31 days from departure: $125 per person + applicable hotel/feature penalties
30-0 days from departure: 100% nonrefundable*
Complete name change**: $25 per person + applicable hotel/feature penalties
Other changes: $50 per booking + applicable air/hotel penalties
Other changes apply to change in airfare type/flights times, duration, class of service, departure city, or change to lower-priced hotel.
*Nonrefundable- Funds cannot be used toward a new reservation if changing dates or destination.
**Spirit Airlines does not allow complete name changes 7 days or less from departure.
Scheduled Air Packages and Land-only bookings: Applicable air/hotel/feature penalties
Scheduled Air and land-only change fees apply to new travel date, destination, flight/airfare type/flight times, duration, class of service, departure city, change to lower-priced hotel and complete name changes when allowed by hotel/airline.
Funjet Vacations’ brand change fees do not apply for hotel-only or scheduled air packages. Change fees apply for Exclusive Nonstop Vacation Flights (ENVF) and ENVF packages, and supplier penalties may apply. For changes to bookings with Travel Protection Plus (TPP) where no penalties were assessed, TPP is considered unused in the first instance and can be moved to a revised reservation without a reactivation fee. For changes to bookings with Travel Protection Plus (TPP) where penalties were assessed, the penalties are covered but the TPP reactivation fee applies if you wish to have this coverage on the revised booking.